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Everything you need to run an
Ecommerce business

For ECommerce potential to be harnessed effectively, you need to execute an array of services - Store Design, Merchandising, Catalogue, Marketing, Logistics and Consumer experience in a right way. Our ECommerce services will enable you setup and run a successful ECommerce business conveniently and reliably. We bring deep domain expertise and passion to ensure that our customers get all ECommerce elements spot on.

Our strategic partner, Voila is a leading end-to-end ECommerce services provider to retailers, ECommerce companies and Online Marketplaces in India and Middle East. We marry our deep understanding of the ECommerce domain with Service Delivery expertise to enhance your online business potential.

MartJack Platform Implementation

MartJack Platform Implementation

Implementing a successful ECommerce site requires appropriate internal preparation and ground work for a retailer. Voila collaborates with our clients to help them set up a successful e-commerce business. We take a holistic approach to implementations facilitating the retailer through key decisions and activities and not just focus on the platform implementation. We implement sites with varied levels of complexity that meet the design and business process requirements.

Catalogue Creation and Management

Catalogue Creation and Management

Good quality digital content is arguably the most essential ingredient for success in ECommerce. Our catalogue management approach ensures a rich customer experience akin to the physical store. Providing clear images as well as details of the product is essential for consumers to be comfortable and transact on the site.

Voila has a team of product specialists who develop catalogue content on the products including unique product descriptions and putting together product attributes. It also has a team of photographers and image consultants to deliver professional product shoots for your e-commerce requirements.

Online Marketing

Online Marketing

Today’s consumer has changed! They spend more time on their Smartphones and internet than on Televisions*. Your consumers get to know about the products through online ads, friends in Facebook or through search engines, which has become the destination to research about products.

Voila provides a bouquet of Online Marketing services – such as Search Engine Optimization, Pay Per Click advertising, Email Marketing, Social Media Management, Display Advertising. Voila takes an integrated approach for online marketing and makes sure the best Return On Investment is achieved through a systematic process – design strategy, A/ B testing, Keyword optimization, Micro targeting.

Digital Marketing Strategy

SEO

Search Engine Optimization

SEM

Search Engine Marketing

Socisl media markeing

Social Media Marketing

Real time bidding

Real Time Bidding

Real time bidding

Email Marketing

Marketplace alliances

Marketplace alliances

With several successful online multibrand marketplaces providing a high traffic exposure is creating avenues to dramatically increase sales and brand presence beyond owned online property. Hence the promise of building stand alone profitable ecommerce businesses is now in grasp.

Voila has a dedicated team of marketing expertise who assist our clients in managing commercial relationships and operations with leading online marketplaces. This optimises marketing and operation budgets to drive sales.

Logistics Services

Logistics Services

Timely fulfilment is one of the foremost parameters that drive customer satisfaction with an ECommerce site.

Voila provides an end-to-end fulfilment package including order management, coordinated pick up, and tracking services for clients supported by our tie-ups with logistics providers. We leverage our aggregated strength of relationships to provide a cost effective logistics solution.

Voila also provides Pick, Pack and Ship services for marketplaces to ensure sufficient control over the consumer experience.

Operations

Operations

Managing an ECommerce site means managing all the key aspects of ECommerce that includes updating product catalogue, pricing and promotions. Voila provides a range of services designed to aid our clients to manage their business without needing to hire dedicated resources.

This service includes taking care of banner and promotions on an on-going basis, back end operations of pricing changes, inventory management, catalogue updates, order management, financial reconciliation and customer service.